I think a leader and all leaders in an organization are so important.

If you have a leadership title or you're an individual contributor, you still have leadership influence.  People can influence people whether they have a title or not.

Leaders set the culture and the tone of the organization

One thing that we know in research, and I see this in my coaching, is people model what you do more than what they listen to what you say.
  • so what you do,
  • how you treat them,
  • how you communicate with them,
  • if you show respect,
  • if you listen well ...
If you have good succession planning and you are a good coach and mentor, others will trust you.  They will model that behavior.  A leader's good behavior will spread and grow in an organization.

People don't want to know how much you know, until they know how much you care.

If you want to learn more about EI, we suggest you take our Emotional Intelligence Leardership Performance Program.