Managing Emotions


It’s your ability to manage your feelings, other people and your interactions with them that makes the difference as a leader.  When you manage your feelings other people will know the difference.  These are the important competencies to manage emotions:

  • Knows how to remains cool in front of anger or aggression
  • Stays composed during stressful moments
  • Thinks clearly and focused under pressure
  • Takes a tough, principled stance even if unpopular
  • Able to concentrate in all situations
  • Acts ethically
  • Builds trust through authenticity and reliability
  • Meets commitments
  • Challenges unethical behavior from others
  • Engages in self-talk to manage feelings
  • Shows responsibility by holding themselves accountable
  • Prepared to admit mistakes
Please consider learning how to improve Managing Emotions by taking an Online Emotional Intelligence Training Course.

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