Empathy and Emotional IntelligenceWe endeavor to promote Emotional Intelligence at work and at home.  These articles are meant to inform and inspire you to learn more about EI and how to walk it out on a daily basis.

Self Awareness


Through reflection and introspection, self-awareness is the ability to see yourself clearly and objectively.  Being human it is not possible to attain perfect objectivity about oneself, there are certainly degrees of self-awareness.  As leaders, it is important we continue to strive to become competent in these self-awareness skills:

  • Quickly recognizes when thoughts turn negative
  • Reflects and learns from past situations
  • Understands when ones own emotions affect performance
  • Can tell when ones own mood changes
  • Continually looks for ways to improve
  • Has the ability to accurately speak about feelings and emotions
  • Can laugh at oneself and has a sense of humor
  • Is confidence in own capabilities
  • Has awareness of own strengths and challenges
  • Guided by internal belief and value system
  • Being open to feedback
Please consider improving your Self-awareness by taking an Online Emotional Intelligence Training Course.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Managing Emotions


It’s your ability to manage your feelings, other people and your interactions with them that makes the difference as a leader.  When you manage your feelings other people will know the difference.  These are the important competencies to manage emotions:

  • Knows how to remains cool in front of anger or aggression
  • Stays composed during stressful moments
  • Thinks clearly and focused under pressure
  • Takes a tough, principled stance even if unpopular
  • Able to concentrate in all situations
  • Acts ethically
  • Builds trust through authenticity and reliability
  • Meets commitments
  • Challenges unethical behavior from others
  • Engages in self-talk to manage feelings
  • Shows responsibility by holding themselves accountable
  • Prepared to admit mistakes
Please consider learning how to improve Managing Emotions by taking an Online Emotional Intelligence Training Course.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Self Motivation


Internal or intrinsic motivation is the ability to self-motivate.  There is usually a focus on achieving personal goals.  Those individuals who can motivate themselves are typically more committed and goal-focused.  Self Motivation combines optimism, drive, initiative, commitment, and perseverance to achieve success that goes past money or recognition.

  • Displays action to motivate others through own efforts
  • Sets achievable yet challenging goals
  • Shows high energy to complete boring tasks
  • Recovers quickly from set-backs
  • Eager to tackle opportunities
  • Looks at failures objectively
  • Makes personal sacrifices to meet goals
  • Shows the ability to change when current methods do not work
  • Always strives to improve performance
  • Driven to meet standards and objectives
  • Motivated by hope for success instead of fear of failure

Please consider improving your Self Motivation by taking an Online Emotional Intelligence Training Course.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Managing Relationships


Employees need to learn how to influence positive connections and empower teamwork.  Relationship in life and work is a lifelong endeavor that has the potential to be a huge benefit for yourself and others.

The key competencies that address managing relationships are:

  • Fosters open communication
  • Influence others about how things are done
  • Understands the factors that shape ones views
  • How to use a win-win approach
  • Has the ability to win people over
  • Read key power relationships correctly
  • Seeks ways of resolving conflict
  • Becomes a spokesperson for others
  • Challenges intolerance and bias
  • Demonstrates empathy
  • Enables others to trust
  • Provides constructive feedback that enables growth
  • Respects and relates well to others
Please consider learning how to improve relationship management by taking an Online Emotional Intelligence Training Course.

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive

Managing Work Stress & Emotional Intelligence - 2.0 out of 5 based on 1 vote
The reality of managing work stress and pressure in our professions and at home has increased. Many of us are experiencing real-world amygdala hijack moments daily. Now, most states are starting to make plans to open up again. What does that look like in our “new normal” work environment and with our family and friends? I will not be running out quickly to be in group settings, and we do wear masks in our family outside of the home. I am observing that people have different views on this topic, if you should wear a mask or gloves or both. It is causing extra stress and judgement when interacting with others at stores and restaurants.

Tips for managing work stress

User Rating: 2 / 5

Star ActiveStar ActiveStar InactiveStar InactiveStar Inactive

Impulse Control & Emotional Intelligence - 5.0 out of 5 based on 1 vote
One morning, the CEO became really frustrated with a few employees who were eating breakfast at their desks, which seemed to exacerbate the unprofessional work environment she was observing. She felt this was a time-waster and team members were losing productivity.

She lacked patience and decided to send an email to the entire company letting employees know they could no longer eat breakfast at their desks. Instead, team members had to eat before work or in the cafeteria. She did not inform her COO or the Human Resources (HR) department she would be sending this email.

Effects on productivity and company culture

User Rating: 5 / 5

Star ActiveStar ActiveStar ActiveStar ActiveStar Active

3 Things You Can Practice To Improve Your EI Skills. - 5.0 out of 5 based on 1 vote
Would you consider yourself emotionally intelligent? 
 
If you consider yourself an emotional person, you may say yes to this question. However there is a difference between being emotional, and possessing emotional intelligence. 
 
Being emotional describes a person having and expressing strong feelings. 
 
Emotional intelligence takes things a step further and is ability to identify and manage your emotions understanging the emotions of those around you. 
 

So how do you do it?

Here are 3 skills you can work on to improve your emotional intelligence. Keep in mind these can apply in most situations whether the relationship is romantic, professional or platonic. Practicing these 3 things will help you no matter the circle you find yourself. 

User Rating: 5 / 5

Star ActiveStar ActiveStar ActiveStar ActiveStar Active

Emotional Intelligence and Prejudice at Work - 4.0 out of 5 based on 1 vote
At work, race relations may be difficult for some. Having a conversation about them, must be done at the right time and place.  And if handled correctly it can help broaden views, and foster understanding--if we listen.

At worst, that type of conversation can quickly get awkward, or worse, heated.

Any communication you initiate must be developed for the individual you're dealing with.  With Emotional Intelligence you recognize that people respond differently to different communication styles.  You must also recognize how your own emotions may get in the way.

Using EI concepts. you must remain flexible and adaptable while you sand for your principles.

That being said, when addressing racial prejudice in the workplace, I offer the following suggestions:

User Rating: 4 / 5

Star ActiveStar ActiveStar ActiveStar ActiveStar Inactive