“The Emotional Intelligence course came at just the right time for me. I learned techniques to help myself remain calm and not respond with too much emotion and how to build trust with others while still holding them accountable. The interactive platform even allowed me the opportunity to see myself in action so I could clearly see how I wanted to improve my own communication.

I immediately started implementing the EI competencies as I interacted with my team, as soon as I learned them, so I could be a more present leader. I keep a copy of the competency cards with me in my work bag as a quick reference, to remind myself of the key components of Emotional Intelligence - so I can always stay focused on maintaining the highest levels of emotional intelligence during any situation.”

Lauren Brittingham - Director, Organizational Development
Bayhealth Medical Centern